ISO 9001

The ISO 9001 standard deals with quality management systems (QMS). Companies from a wide range of industries use a QM manual to continuously improve the quality of products and services. Small and large companies all over the world are having their QM systems certified. In the following articles you will gain a wide range of insights into how companies, municipalities and educational institutions successfully implement the topic of quality management. The less pleasant aspects are also covered.

Internal Audit

Why do you need an internal audit for the QMS or ISMS? An internal audit is required for compliance with the applicable standard (e.g. ISO 9001, ISO 27001). The effectiveness of the management system must be reliably guaranteed. This internal audit of individual processes and systems follows a previously established schedule and guidelines. The results

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What exactly is a deviation?

What are deviations according to the ISO standard?​ As a rule, the term “non-conformity” can be found in the specialist literature. For better understanding, the term deviation is often used in colloquial language. All ISO standards refer to deviations as the situation of an “unmet requirement”. In the ISO 9001 standard there is chapter “3.6.9

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