Quality Management Systems: ISO 9001 Insights

The ISO 9001 standard deals with quality management systems (QMS). Companies from a wide range of industries use a QM manual to continuously improve the quality of products and services. Small and large companies all over the world are having their QM systems certified. In the following articles you will gain a wide range of insights into how companies, municipalities and educational institutions successfully implement the topic of quality management. The less pleasant aspects are also covered.